Privacy Policy

Last updated: July 30, 2026

This Privacy Policy explains how we collect, use, and protect information when you use Crosswise Arrows: Tap Puzzle ("the game", "the app"), an Android application published by DDInsights ("we", "our", "us"). Package name: org.ddinsights.arrowclash.

The game itself needs no account, no sign-up and no personal details from you. What we do collect is device and usage data used for analytics, crash diagnostics and advertising, described below.

1. Information We Collect

1.1 Device Identifiers

We collect the following identifiers, which are tied to your device or app installation rather than to your name:

• Google Advertising ID (advertisingId) — the resettable advertising identifier of your Android device, used for advertising and for measuring where installs come from.
• AppsFlyer ID (appsflyerId) — an identifier generated by our attribution provider for this installation, used to attribute installs to marketing campaigns.
• Firebase installation ID (firebaseId) — an identifier generated by Firebase for this installation, used to group analytics events and crash reports coming from the same install.

1.2 Approximate Location

We do not request access to GPS or precise device location, and the app asks for no location permission. Our service providers derive an approximate location (country and region level) from your IP address, so that we can see which countries the game is played in and so that advertising can comply with local rules. This coarse location is not used to identify you or to track your movements.

1.3 Usage and Diagnostics

• Device information: model, manufacturer, operating system version, language, screen metrics.
• Usage data: app opens, session length, levels started and finished, scores, boosters used, ad views — in-game events with no personal content.
• Crash reports and performance data: stack traces, device state at the moment of a crash.

1.4 Data Stored Only on Your Device

Your game progress — current level, best scores, remaining boosters, settings — is stored locally on your device and is not uploaded to us. We operate no game servers and keep no player accounts. Uninstalling the app removes this data.

1.5 What We Never Collect

• No name, email address, phone number or postal address.
• No contacts, photos, files, microphone or camera data.
• No precise location.
• The app contains no in-app purchases, so we process no payment data.

2. How We Use This Information

• To keep the game working and diagnose crashes and slowdowns.
• To understand how levels are played — where players get stuck, which levels are too hard — and to balance the game.
• To display advertising, including personalized advertising where permitted and consented to.
• To measure advertising and attribute installs to campaigns, so we know which promotion works.
• To comply with legal obligations and with the platform rules of Google Play.

3. Third-Party Services

We do not sell data. We share the data above with the service providers listed below, each acting under its own privacy policy:

These providers may store and process data outside your country, including in the United States, under the safeguards described in their own policies.

4. Advertising and Your Choices

The game shows advertising. You control how it is personalized:

• Reset or delete your Advertising ID: Android Settings > Google > Ads — "Reset advertising ID" or "Delete advertising ID". Deleting it stops apps from receiving the identifier.
• Opt out of personalized ads: the same Android settings screen; you will still see ads, but they will not be personalized.
• In the EEA, the UK and Switzerland we ask for your consent through a Google-certified consent dialog (Google UMP) before personalized advertising is enabled. If you decline, the game still works and no ad request carrying your identifiers is made.

5. Children

The game is not directed at children under 13, and we do not knowingly collect data from them. If you believe a child has used the app and you would like the associated data removed, write to us at the address below and we will pass the request to the providers listed in section 3.

6. Data Retention

Analytics and crash data are retained by our providers for their standard retention periods (Firebase Analytics: up to 14 months for event data; Crashlytics: up to 90 days for crash reports; AppsFlyer: as set out in its policy). Data stored on your device stays there until you delete the app.

7. Your Rights

Depending on where you live, you may have the right to access, correct, delete or export the data associated with your device, to object to processing, and to withdraw advertising consent. To exercise any of these, contact us with, if possible, your Advertising ID — without an identifier we may be unable to locate the corresponding records.

8. Security

We rely on the transport encryption and access controls of the platforms above; the app itself opens no network endpoints of our own and stores no credentials. No method of transmission over the internet is entirely secure, but there is no account of yours for an attacker to take.

9. Changes to This Policy

We may update this Privacy Policy. Changes are published on this page with a new "Last updated" date; material changes will also be noted in the app's release notes on Google Play.

10. Contact

Email: [email protected]

DDInsights — publisher of Crosswise Arrows: Tap Puzzle on Google Play.